Thursday, 24 November 2016

CUSTOMER RELATIONSHIP MANAGEMENT - What do you think about traditional CRM version changed from CRM to CMR about social CRM comment and explain in detail differences between traditional CRM and Social CRM



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CUSTOMER RELATIONSHIP MANAGEMENT




CASE STUDY : 1



What do you think about traditional CRM, version changed from CRM to CMR, about
social CRM, comment and explain in detail differences between traditional CRM and
Social CRM.



CASE STUDY : 2



What do you think about the characteristics and the impact of the model explain in
detail.



CASE STUDY : 3



Do you have any idea how many ways social media fits into customer engagement
strategies, explain in detail.



CASE STUDY : 4



Can you explain in detail Tenets and principles of the New Model.





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