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Operation Management
Q1. Describe briefly the steps to develop a forecasting system. (10marks)
Q2. Describe briefly the “Delphi Method”. (10marks)
Q3. What is continuous improvement (CI)? What are the major tools for this philosophy? (10marks)
Q4. How does productivity measurement differ between manufacturing and service operations? (10marks)
Q5. Contrast the world class view with the traditional view in quality control. (10marks)
Q6. What is ISO9000 Series Standards? List key quality awards. (10marks)
Q7. How are the location decisions for service operations and manufacturing operations similar, and how are they different? (10marks)
Q8. Describe the steps involved in considering a time study and discuss any difficulties you might envision at various steps? (10marks)
Answer Sheet, Project Reports, Thesis Reports contact
ARAVIND – 09901366442 – 09902787224
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