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Operation Management
Q1. Describe briefly the
steps to develop a forecasting system. (10marks)
Q2. Describe briefly the
“Delphi Method”. (10marks)
Q3. What is continuous
improvement (CI)? What are the major tools for this philosophy? (10marks)
Q4. How does
productivity measurement differ between manufacturing and service operations?
(10marks)
Q5. Contrast the world
class view with the traditional view in quality control. (10marks)
Q6. What is ISO9000 Series
Standards? List key quality awards. (10marks)
Q7. How are the location
decisions for service operations and manufacturing operations similar, and how
are they different? (10marks)
Q8. Describe the steps
involved in considering a time study and discuss any difficulties you might
envision at various steps? (10marks)
Answer Sheet, Project Reports, Thesis Reports contact
ARAVIND – 09901366442 – 09902787224
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